Get Help – Stonewall Housing


We support thousands of LGBTQ+ people every year who are struggling with housing issues or homelessness.

All of our services are free and confidential. If you need help, get in touch today.

Please note: we are not an emergency accommodation provider, and have no access to emergency accommodation.


Get in Touch

Are you LGBTQ+, living in the UK and need help with your housing? We can offer free housing advice nationwide to people of every age.

Fill in a referral form by using the ‘Self Referral’ button and one of our experienced team will contact you.

If you’re a housing professional or from an agency and you’re referring a client, use the Agency Referral Form.

Services We Offer

We’re the leading national charity supporting LGBTQ+ people of all ages who are experiencing homelessness or living in unsafe environments. We provide the following:

Housing-Related Advice & Support

Specialist support around Domestic Abuse, plus our Domestic Abuse Resettlement Service (DARS)

Specialist support around Mental Health (in London) and Drugs and Alcohol Misuse (nationwide)

A Safe & Supported Accommodation Scheme in London

What Happens Next

We give advice about different housing-related issues to thousands of lesbian, gay, bisexual, trans and queer (LGBTQ+) people every year.

We understand what you or your client might be experiencing.

After you fill in a referral form or contact our helpline, we’ll be able to offer advice and support on a wide range of housing-related concerns.

Whether it’s about homelessness, living in unsafe environments, or advice around accessing housing benefits, we can offer free and confidential support.

How To Contact Us

For all housing advice, advocacy and support enquiries, the quickest way to get advice is via our self-referral form. You can also call our advice line on 0800 6 404 404 or reach out on Live Chat.


Fill in our referral form and someone from our team will contact you.

Live Chat

Talk to us on Live Chat – available every weekday 14:00 – 17:00. During this time a button will appear on the bottom right of the screen.


Our housing advice line is open every weekday 10:00 – 13:00. Call 0800 6 404 404 for free and confidential advice.

Drop-in Advice


We run weekly drop-in housing advice sessions at London Friend.

Every Friday: 14:00 – 15:30

Venue: London Friend, 86 Caledonian Road, London, N1 9DN


Every other Tuesday: 14:00 – 15:00

For dates: Click here

For any qs around the Tonic drop-in, please email

Venue: 20 Albert Embankment, London SE1 7TJ

In partnership with Tonic Housing and One Housing


Every other Mon between 14:00-16:00.

It’s appointment only – which means your Stonewall Housing caseworker will help book you in. If you don’t have a caseworker yet, fill in our referral form to get the ball rolling.

Venue: Brighton & Hove LGBT Switchboard, Community Base, 113 Queens Road, Brighton, East Sussex, BN1 3XG⁣⁣ 

Specialist Support for Over 50s

Did you know we offer specialist support for LGBTQ+ people over 50 who are facing housing difficulties?

In the last three months we’ve supported over 50 people aged 50+ who need advice, advocacy and signposting.

  • we have friendly, patient staff
  • personalised housing advice
  • can provide advice for professionals
  • we have a range of accessible ways to connect, like virtual drop-ins, phone calls & face-to-face meetings

Need help with your housing?