Ted*, a 29-year-old trans man, who experienced workplace discrimination leading to housing crisis

After working as a receptionist for two years, Ted came out to his manager while beginning his transition. At first, he was reassured of support, but resistance quickly emerged.

Colleagues began using his previous name, making comments about his appearance, and questioning his professionalism. His manager discouraged him from updating his work ID or email, suggesting it would “confuse clients.” When he raised concerns with HR, he was dismissed as being “too sensitive.”

Over the next month, his hours were reduced, he was removed from public-facing duties, and he was eventually issued a written warning after becoming visibly upset at work. The reduction in income put him at immediate risk of eviction, and he contacted Stonewall Housing in crisis.

Stonewall Housing intervention:

• Provided housing advocacy and negotiated a repayment plan to prevent eviction.
• Supported him in accessing financial support, including Universal Credit and Discretionary Housing Payments.
• Referred him to a trans-inclusive employment rights service to challenge workplace discrimination.
• Connected him with mental health services, including trauma-informed counselling and an LGBTQ+ therapy group.
• Advocated with the local authority to ensure ongoing tenancy support under the Homelessness Prevention Duty.
  

Outcome:

Ted is now safely housed and pursuing support for the discrimination he experienced at work.

Watch Ted’s story here:

To protect the privacy of those we support, the name has been changed, and Ted’s story is portrayed by an actor. The experience it represents is real, drawn from the thousands of LGBTQ+ people who come to us each year seeking safety, support, and a place to call home.