Do you need free housing advice?

Please note: the quickest way to get advice is via our self-referral form.

We give advice about different housing related issues to hundreds of lesbian, gay, bisexual and trans (LGBTQ+) people every year. We understand what you, or your friends, might be experiencing. Some of the housing issues we’ve helped LGBTQ+ people with include:

  • if you’re homeless or at risk of becoming homeless;
  • if your relationship with your family has broken down because of your sexual orientation or gender identity;
  • if you’ve been victimised or harassed;
  • if you need to escape from domestic abuse;
  • if you need advice about a dispute with your landlord;
  • if you need advice with your housing benefits.

See what you can expect from our Customer Charter

Our advice line

Phone our advice line on 020 7359 5767 for free and confidential advice.

The advice line is open every weekday between 10:00 and 13:00.

At other times please complete the online referral form below and we will call you back.

When you first call us, we’ll give you time to explain what your problem is. You might need some basic advice or some in-depth help. We’re here to help.

Our advice services have been awarded the Advice Quality Standard’s Quality Mark for General Help with Casework in Housing.

To refer online, please use this form:

Please complete the form below. You must provide a safe telephone number or email address so we can respond to you.

Please note: you must complete all the fields (apart from last name, finance and benefits and specific access needs, which are optional). 

Preferred Pronoun:
Date of Birth:
Gender Identity:
Trans or Trans History?:
Pregnancy / Childcare:
Relationship Status:
Economic Status:
Weekly Income (-Housing Benefit:
Fear of Partner or Family:
Housing Situation:
Support Required or Requested:
Specific Access Needs?:
Professional Filling in Form for Someone:

Please note:

Once you have submitted the form, you will return to our homepage.  An email confirmation will be sent to the email address you have provided.

All services are free and confidential.