Get advice

Please note: the quickest way to get advice is via our self-referral form.

We give advice about different housing related issues to hundreds of lesbian, gay, bisexual and transgender (LGBT+) people every year. We understand what you, or your friends, might be experiencing. So if you need advice, contact us. You can phone us, or you can come along to one of our drop-in surgeries. Some of the housing issues we’ve helped LGBT+ people with include:

  • if you’re homeless or at risk of becoming homeless;
  • if your relationship with your family has broken down because of your sexual orientation or gender identity;
  • if you’ve been victimised or harassed;
  • if you need to escape from domestic abuse;
  • if you need advice about a dispute with your landlord;
  • if you need advice with your housing benefits.

Phone us

Phone our advice line on 020 7359 5767 for confidential advice.

The advice line is open every weekday between 10.00 am and 1.00 pm.

At other times please complete the online referral form below and we will call you back.

When you first call us, we’ll give you time to explain what your problem is. You might need some basic advice, or some in-depth help. We’re here to help.

Our advice services have been awarded the Advice Quality Standard’s Quality Mark for General Help with Casework in Housing.

To refer online, please use this form:

Please complete the form below. If you want us to respond, you must provide a safe telephone number or email address.

Please note: you must complete all the fields (apart from last name, finance and benefits and specific access needs, which are optional). 

Preferred Pronoun:
Date of Birth:
Gender Identity:
Trans or Trans History?:
Pregnancy / Childcare:
Relationship Status:
Economic Status:
Weekly Income (-Housing Benefit:
Fear of Partner or Family:
Housing Situation:
Support Required or Requested:
Specific Access Needs?:
Professional Filling in Form for Someone:

Please note:

Once you have submitted the form, you will return to our homepage.  An email confirmation will be sent to the email address you have provided.

We review our drop-in sessions regularly to make sure we reach LGBT+ people across all London boroughs.

Monthly drop-in sessions

First Wednesday of every month: 5.00-7.00 pm
56 Dean Street
London W1D 6AQ

(for trans people)

All services are free and confidential.

All venues are accessible for people with disabilities.

No appointments necessary.

Pre-arranged appointments can be made for between 3.30 and 5.00 pm.