insights

Developing pan-London services

We want to build on the success of our work, and are aiming to develop four new partnership projects.

In the last 30 years, we’ve housed and / or given housing advice to over 14,000 LGBT people from every London borough. We want to build on the success of our work, and are aiming to develop four new partnership projects: for LGBT advice and support; for LGBT domestic abuse advice; for young LGBT people; and to improve services for LGBT people who have experienced domestic abuse. 

LGBT advice and support project: many LGBT people can’t rely on traditional family networks. We believe a targeted housing support service can help to reduce their social isolation, and ensure they can sustain their tenancies and achieve their full potential. We’ll do this by developing a partnership with Shelter, Advice UK’s BME Advice Network, and the Royal Association for Deaf People, so that LGBT people will receive the best housing advice, tenancy sustainment, and group support programmes. 

LGBT domestic abuse partnership: our role in the partnership is to deliver AQS standard housing advice via our phone line, virtual helpline and our drop-in surgeries, so we can support survivors of sexual and domestic violence. We’ll also take an active role in developing contacts with refugees and other housing providers, so LGBT people who have experienced domestic violence are able to access safe, appropriate accommodation. 

LGBT Jigsaw: many young LGBT people are unable to access advice, advocacy and support services from mainstream service providers. Our role in this partnership is to lead three other LGBT organisations (Albert Kennedy Trust, Galop and Pace), while providing AQS standard housing advice and advocacy, as well as  supported accommodation. We also provide advice and advocacy for survivors of domestic abuse and harassment, one-to-one and group work support, tenancy sustainment, training and developing employment opportunities. 

LGBT domestic abuse forum: unlike the partnership, the forum acts at a second-tier level, strengthening links between researchers and voluntary and statutory agencies, in order to improve services for LGBT people who’ve experienced domestic abuse. We keep organisations updated and informed about the latest research, best practice and significant policy changes as a result of the 2012 Equality Act. 

Remember, our advice line is open on 0207 359 5767, or you can drop-in to one of our surgeries every week. All venues are accessible, and interpreters are available on request.


Posted 23 November 2012 by: Bob Green