Our advice services
We give advice about different housing related issues to hundreds of lesbian, gay, bisexual and transgender (LGBT) people every year. We understand what you, or your friends, might be experiencing. So if you need advice, contact us.
You can phone us, or you can come along to one of our drop-in surgeries. Some of the housing issues we’ve helped LGBT people with include:
- if you’re homeless or at risk of becoming homeless;
- if your relationship with your family has broken down because of your sexual orientation or gender identity;
- if you’ve been victimised or harassed;
- if you need to escape from domestic abuse;
- if you need advice about a dispute with your landlord;
- if you need advice with your housing benefits.
Phone our Advice Line on 020 7359 5767 for confidential advice. The Advice Line is open every weekday between 10 am and 1pm, then between 2pm and 5pm.
When you first call us, we’ll give you time to explain what your problem is. You might need some basic advice, or some in-depth help. We’re here to help and our advice services have been awarded the Advice Quality Standard’s Quality Mark for General Help with Casework in Housing.
We review our advice services regularly to make sure we reach LGBT from across all London boroughs. Currently our weekly drop in services are at:
Monday 14:00 – 15:30
Lighthouse South London,
14-15 Lower Marsh, Waterloo, London, SE1 7RJ
Wednesday 14:00 – 15:30
Origin Housing, St Richards House, 110 Eversholt Street, London, NW1 1BS
Friday 14:00 – 15:30
London Friend, 86 Caledonian Road, London, N1 9DN
CliniQ: First Wednesday of every month, 17:30 - 19:00
56 Dean Street, London, W1D 6AQ (for trans* people)
All services are free and confidential and all the venues are accessible for people with disabilities. No appointments necessary. (Pre-arranged appointments can be made for between 15.30 and 17.00)